Job Title: Sales & Business Development Associate (Construction)

Location: Remote (Latin America)

Working Hours: Full-Time, Monday to Friday 7.30 am to 4.30 pm EST

Compensation: $1,500 - $1,800 USD per month (based on experience)

About the Company

Our client is a well-established, commercial-focused company founded in 1970 in Miami, specializing in providing turnkey commercial flooring solutions for large and complex projects across diverse markets including Corporate, Healthcare, Education, and Government. We offer a comprehensive product portfolio—from sustainable carpets and resilient flooring to wood and ceramic tile—backed by expert project management, design support, and logistics

The Opportunity

The Sales & Business Development Associate is a critical support role responsible for driving sales enablement, maintaining strong client relationships, and managing the early stages of the sales cycle. The ideal candidate will possess exceptional communication skills, a professional phone presence, and the ability to articulate complex solutions clearly and effectively. This role requires fluency in English with a neutral, professional accent to ensure seamless communication with our US-based clients and internal teams.

Key Responsibilities

Sales Support & Lead Nurturing

Bid Follow-Up: Conduct professional, persistent follow-up calls on submitted bids and proposals to track status, identify decision-makers, and gather feedback.
Presentation & Meeting Setup: Strategically book and confirm meetings, presentations, and product review sessions for the senior sales team and executives with potential and existing clients.
Client Relationship Management: Proactively contact existing clients to maintain engagement, identify new opportunities, and ensure overall satisfaction and account health.

Communication & Logistics

Outbound Calls: Handle a high volume of professional outbound calls to contractors, architects, designers, and end-users, representing the company with the highest level of polish and clarity.
Professional Communication: Ensure all client-facing communications utilize a professional delivery to promote clear understanding and maintain a consistent business image.
Internal Coordination: Work closely with Project Management, Design, and Logistics teams to ensure seamless information flow regarding client needs and project status.
CRM Management: Accurately log all communication, activities, and follow-up details in the CRM system.

Administrative & Review Support

Documentation: Assist in the preparation of pre-meeting materials, introductory packets, and post-presentation follow-up summaries.
Bid Review Coordination: Schedule and organize internal bid review meetings, ensuring all relevant stakeholders are present and prepared.

Required Qualifications & Skills

Must have:

Proven background in an inside sales, business development, or client-facing support role, preferably within the Construction, Architecture, Engineering, or Commercial Services industry.
Minimum 2 years of experience in a similar role.
Exceptional Communication Skills (English): The ability to speak and communicate clearly and fluently with US-based customers and internal teams is absolutely critical for success in this role. Fluent written and spoken English with a demonstrably neutral and professional accent.
Excellent verbal communication skills with a professional telephone and video conference etiquette.
Strong organizational skills, attention to detail, and a proactive approach to managing a sales pipeline.
Proven ability to manage multiple simultaneous tasks, prioritize effectively, and coordinate between several internal and external stakeholders.
Proactive and Curious Mindset: Must be a self-starter who asks necessary questions, demonstrates curiosity, and is keen to understand processes rather than simply agreeing to instructions.
High level of accuracy and attention to detail.
Competency with Microsoft Office Suite (Outlook, Teams)

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