Senior Executive Assistant
Job Title: Senior Executive Assistant
Job Type: Full-Time, remote
Working Hours: Monday - Friday 8 AM - 5 PM CT
Salary: $1,800 – $2,200/month (negotiable based on experience)
Location: LATAM
About the Company
This organization is part of a globally recognized real estate network, operating multiple offices with a growing team of agents and a strong focus on scaling operations. It provides residential real estate services while emphasizing operational efficiency, agent support, and performance. With a focus on trust, accountability, and proactive execution, the team continuously improves processes, implements checklist-driven systems, and strengthens internal support to ensure consistent, high-quality service across all locations.
About the Role
We are looking for a highly proactive Senior Executive Assistant to act as a right-hand to leadership and support multi-layered real estate operations.
This is not a traditional EA role — it is a hybrid of Executive Assistant, Operations Coordinator, and Junior Project Manager, with strong ownership expectations.
This role will evolve into a project management and team-lead support function, potentially overseeing additional assistants as the company scales.
Key Responsibilities
Executive & Administrative Support
Manage executive calendar, email, and daily administrative workflows
Ensure all assigned tasks are completed without repeated follow-ups
Provide daily updates confirming task completion and status
Project Ownership & Execution
Convert ideas, discussions, and priorities into structured plans, checklists, and timelines
Own projects from ideation through execution and completion
Build and maintain scalable operational systems and documentation
Real Estate Operations Support
Review contracts for accuracy and ensure proper uploads (24–48 hour turnaround SLA)
Manage transaction coordination using SkySlope
Support CRM workflows using BoldTrail
Maintain compliance-ready documentation and audit trails
Agent & Team Support
Support agents with technical troubleshooting and system guidance
Assist with onboarding documentation and training materials
Maintain and update structured onboarding and operational checklists
Ensure smooth handoffs between processes and team members
Reporting & Communication
Provide clear, structured updates on ongoing tasks and initiatives
Prepare weekly coaching call materials and agent performance summaries
Track agent metrics and assist in monthly performance reporting
Escalate issues proactively when blockers arise
Lead & Light Sales Support (SDR Support)
Identify and flag promising leads for follow-up
Perform initial outreach where needed (non-closing role)
Ensure timely routing of leads to leadership for follow-up
Operational & Culture Support
Manage social media updates and agent recognition posts
Support retention efforts through communication and engagement initiatives
Required Qualifications
5+ years of experience as an Executive Assistant, Operations Coordinator, or similar role
Fluent English (strong comprehension required — not just conversational fluency)
Experience with CRMs or transaction systems (BoldTrail, SkySlope, or similar)
Proven ability to work independently with minimal supervision
Strong organizational and project management skills
High attention to detail and strong follow-through
Comfortable working in fast-paced, evolving environments
Strong written and verbal communication skills
Ability to work across US time zones (Central Time preferred alignment)
Preferred Qualifications
Real estate industry experience (highly preferred)
Background in operations, transaction coordination, or team support roles
Experience supporting scaling teams or multi-office operations
Exposure to checklist-driven or process-heavy environments
Ability to push back constructively and improve processes
Work Style & Culture Fit
Collaborative, fast-paced, and direct communication style
Values trust, reliability, and transparency above all
Prefers proactive communication and initiative over seeking constant permission