Position Title: Property Manager (Senior Level)
Remote in LATAM (MST)
Salary Range: $2,000 - $2,500 USD monthly
Performance Bonuses: Discretionary bonuses available for exceptional performance

Company Overview

Founded in 2017, our company specializes in managing both short-term and mid-term rentals (30+ days) with a portfolio of approximately 100 units. We pride ourselves on maintaining high-quality properties and delivering excellent service to our guests and tenants.

Position Overview

We are seeking an experienced and highly accountable Property Care Manager to oversee all property maintenance, inspections, and issue resolution across our rental portfolio. This is a senior-level position requiring strong ownership, critical thinking, and proactive problem-solving skills. The ideal candidate will work independently with minimal need for micromanagement while ensuring all tasks are completed efficiently and thoroughly.

Key Responsibilities

Property Maintenance Coordination: Manage and coordinate all maintenance activities including annual inspections (furnace checks, AC checks), repairs, and preventative maintenance across 100+ properties
Inspection Management: Oversee inspection follow-ups through Breezeway scheduling software after each checkout; track and manage all reported issues from inspections
Issue Resolution & Tracking: Take ownership of maintenance issues, track progress, ensure timely resolution, and close out tickets with documentation
Insurance Claims: File and manage insurance claims with Rental Guardian, including uploading photos, invoices, and detailed explanations
Task Execution & Follow-up: Independently manage task lists, follow up on outstanding items, close communication loops, and proactively notify management when tasks are complete
Vendor Coordination: Collaborate with maintenance vendors and contractors to ensure timely completion and quality service delivery
Software Management: Utilize Breezeway (scheduling), Monday.com (task tracking), and Rental Guardian (insurance management) to maintain organized operations

Required Qualifications

Experience: Minimum 5+ years of property management experience
Seniority Level: Senior-level background demonstrating system-building, process development, and task follow-up capabilities
Accountability: Proven track record of ownership and accountability with minimal need for supervision
Problem-Solving: Strong critical thinking and problem-solving skills; ability to troubleshoot independently and find solutions beyond surface-level issues
Communication: Excellent written and verbal communication skills in English
Proactivity: Self-motivated with ability to anticipate issues, follow up without prompting, and close loops independently
Fast-Paced Environment: Experience managing rapid property turnover (3-4 day cycles) and handling time-sensitive maintenance issues
Preferred Qualifications
Experience with short-term or mid-term rental property management
Familiarity with Breezeway, Monday.com, or similar property management software
Experience filing insurance claims and managing vendor relationships
Experience managing distributed teams or working with virtual assistants

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