About Winona:

Winona is one of the leading telemedicine companies providing HRT for women in menopause. We’ve built all of our technology in house including an EHR, patient care admin system, patient portal, website, marketing technology etc. Winona has two compounding pharmacies and a team of in house physicians providing world-class care via a fully vertically integrated business model.

About the role:

We are seeking a highly skilled Automation Engineer to join our team and help scale operations through reliable, well-documented automation. This role is focused on maintaining uptime of existing Make.com workflows, building new automations on demand, and ensuring data accuracy across connected systems.

The ideal candidate thrives in a remote-first environment, is highly detail-oriented, and takes initiative to proactively identify automation opportunities. This role requires both technical expertise and strong communication skills to collaborate effectively across functions.

Seniority Level: Mid-Senior Level

Responsibilities:

Design, maintain, and troubleshoot Make.com workflows, including API integrations, JSON payloads, and webhooks.
Build and optimize Airtable bases (formulas, rollups, linked records, interface design).
Ensure data consistency, accuracy, and security across connected platforms.
Document workflows and create clear guidelines for stakeholders.
Collaborate with internal teams to gather requirements and deliver automation solutions.
Monitor workflows, implement error handling, and proactively resolve issues.
Identify opportunities to streamline processes and reduce manual work through automation.

Qualifications:

3–5 years of experience in automation, operations, or systems integration.
Advanced expertise in Make.com (Integromat) — workflow design, testing, troubleshooting.
Strong proficiency in Airtable (formulas, rollups, linked records, interface design).
Hands-on experience with REST APIs, authentication methods, JSON payloads, and webhooks.
Familiarity with Regex, basic JavaScript or Python.
Experience integrating tools such as HubSpot, Slack, ClickUp, Segment, Mixpanel.
Background in SaaS, digital marketing, consulting, or tech-forward startups.
Experience in marketing operations or business systems is a plus.
Strong data structuring, validation, and documentation skills.
Excellent English communication (written & spoken).
Ability to work independently in a remote, async-first environment.
Willingness and ability to work collaboratively with teams during US business hours.

What’s in it for you?

As a full-time member of our team, you’ll enjoy:

Work wherever you choose.
Unlimited Paid Time off.
Paid non-working holidays per country of residence.
Pro-rated 13th-month bonus in select regions.
Referral bonuses.
Financial support for online courses.
Fun and casual work environment.
Employee engagement activities and virtual gatherings.
We are a diverse, global team! 🌍

Equal Employment Opportunity

Winona provides equal employment opportunities to all qualified individuals without regard to race, color, religion, sex, gender identity, sexual orientation, pregnancy, age, national origin, physical or mental disability, military or veteran status, genetic information, or any other protected classification. Equal employment opportunity extends to all aspects of employment including, but not limited to, recruitment, hiring, training, promotion, demotion, transfer, leaves of absence, and termination. Winona takes allegations of discrimination, harassment, and retaliation seriously and will promptly investigate such behaviors.

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