Applied AI Product Manager
About Clipboard
Our mission is to uplift as many communities as possible. We do this through our app-based marketplace that connects healthcare professionals with the workplaces that need amazing workers. This enables hundreds of thousands of people to achieve financial stability for themselves and their families while providing essential care to millions of people across the U.S.
Founded in 2016, we are a remote-first team of over 1,000 people building a top Y-Combinator company and have been profitable since 2022. We’re the leader in Long-Term Care staffing and are rapidly expanding into Home Health, Hospitals, and more, meaning we have more work to do than people to do it, and are growing our team to support millions more people and their communities.
Overview
You’ll own product surfaces where AI can meaningfully change how customers experience our product. That means scoping problems, prototyping solutions (often yourself), shipping fast, and measuring what matters. You’ll work across engineering, design, and data but you’re expected to be hands-on with the tools, not just the roadmap.
This role sits within Operations, reporting to the Head of Operations, and is best suited for someone who operates with high ownership. You’ll identify where AI can create real customer value, move quickly from problem to prototype, and ensure fixes stay fixed over time.
What You’ll Do
Talk directly with customers and study tickets, workflows, and DD sessions to identify operational pain points
Identify high-leverage opportunities where AI improves customer outcomes, not where it’s trendy
Ship working prototypes, not slide decks. We move in days, not quarters
Define success metrics tied to customer value, then hold yourself to them
Work directly with LLMs, APIs, and product code. You don’t need to be an engineer, but you can’t be afraid of a codebase
Build and validate prototypes quickly using AI tools, product code, APIs, and internal workflows
Make hard scope calls. Say no to 80% of ideas so the 20% actually ships
Ensure fixes remain durable by validating outcomes and continuously improving workflows
Who We’re Looking For
You’ve shipped AI-powered features to real users (not just internal tools or demos)
You think in tradeoffs, not best practices
You’re fast. Uncomfortably fast. You’d rather ship something imperfect Tuesday than something polished next month
You can read code, query a database, and prompt an LLM with precision, not as party tricks, but as daily tools
You have a strong bias for action and don’t let problems linger too long
You prefer seeing for yourself by going deep into customer sessions, tickets, and workflows instead of relying purely on consensus
You validate and ship value quickly
Whether you call yourself “technical.” We care whether you can get things done
What we don’t care about
Your pedigree. We don’t filter on school or company names
Years of experience. We care about what you’ve shipped and how you think
Whether you call yourself “technical.” We care whether you can get things done
Hiring Process
Application Review
Case Study
Case Interview
Hiring Manager Interview
Cultural Interview
Quick Note on Scammers:
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