Front is the leading AI-powered customer service platform built for collaboration. Front brings core support channels into a modern, intuitive workspace where teams can collaborate on requests, automate manual processes, and delight customers across their entire lifecycle. Front’s flexible workflows, AI features, and customer intelligence provide the efficiency and insights to keep entire organizations customer-first, every day. More than 9,000 of the most innovative companies worldwide including CultureAmp, HootSuite, and Y Combinator use Front to deliver five-star service at scale.

Backed by Sequoia Capital and Salesforce Ventures, Front has raised $204M from leading venture capital firms and independent investors including top executives at Atlassian, Okta, Qualtrics, Zoom, and PagerDuty. Front has received numerous Great Place to Work accolades, including Built In's 100 Best Midsize Places to Work in SF 2025, Top Places to Work by USA Today 2025, Y Combinator's list of Top Companies in 2023, #4 on Fortune’s Best Workplaces in the Bay Area™ ,Inc. Magazine's 2022 Best Workplaces list, and Forbes Best Startup Employers 2022 List.

What will you be doing?

Own and drive significant features in Front’s client-side codebase across Desktop, Mobile, or Web platforms.
Champion code quality, performance, and maintainability, setting standards for the team.
Provide technical leadership and mentorship to other engineers, fostering a culture of learning and growth.
Collaborate with product and design teams to deliver on the product roadmap, translating high-level specs into functional features.

What skills and experience do you need?

Extensive experience building and maintaining fast, reliable, real-time applications.
Deep understanding of modern web technologies and frameworks (React, Redux, Typescript, Webpack, etc.) and/or experience with React Native and/or Electron.
Proven track record of delivering complex projects with high quality and performance.
Strong product sense and a commitment to creating the best user experience for both end-users and internal engineers.
Excellent communication and collaboration skills, with the ability to articulate technical concepts clearly.
Ability to thrive in a dynamic, fast-paced environment and adapt to evolving priorities.
A pragmatic approach to problem-solving, balancing idealism with practical constraints.

Bonus points:

Experience working on text editors
Experience handling real time communication in frontend engineering

What we offer

Competitive salary
Fully covered health insurance - medical, dental and vision
Generous paid time off
Focus Fridays - learn more here!
Mental health support with Workplace Options
Family planning support with Maven
Monthly Lifestyle Stipend to spend on fitness, health and wellness, and other activities
Monthly Teleworking Allowance to be used towards Wi-Fi, equipment, cell data, etc.
Wellness Days - Fronteers get an additional day off on months with no holidays
Winter Break - Our offices are closed from Christmas to New Year's Day!

Front provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age or disability. By applying, you acknowledge and agree that you have read and understand the California Recruiting Privacy Notice & EU Privacy Notice

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