Analista de Automação e Agentes de IA Sênior

 

This position is posted by Jobgether on behalf of a partner company. We are currently looking for a Analista de Automação e Agentes de IA Sênior in Brazil.

This is an exciting opportunity for a senior professional passionate about AI automation, intelligent workflows, and scalable digital operations. In this role, you will help design, implement, and evolve AI agents and automation solutions that directly improve operational efficiency and customer experience. Working closely with Customer Success and operations teams, you will contribute to both maintaining existing AI-driven systems and building innovative new solutions using modern tools and APIs. The position offers a highly collaborative and remote-first environment where autonomy, experimentation, and continuous improvement are encouraged. You will have the chance to work on impactful projects involving generative AI, process orchestration, data analysis, and workflow optimization. This role is ideal for someone who enjoys combining technical expertise with business-oriented problem solving in a fast-evolving digital ecosystem.

Accountabilities:

• Develop and enhance AI agents, assistants, bots, and automation solutions focused on Customer Success operations and business scalability.
• Design, maintain, and optimize workflows using tools such as n8n, Python, APIs, and automation platforms to improve operational efficiency.
• Collaborate with Customer Success and operational teams to identify automation opportunities, gather requirements, and deliver practical AI-driven solutions.
• Monitor, support, and continuously improve AI agents already running in production environments, ensuring stability, performance, and business alignment.
• Integrate systems and services through APIs and automated workflows while maintaining traceability, governance, and operational reliability.
• Analyze operational processes and data flows to propose enhancements, reduce manual work, and support decision-making initiatives.
• Contribute to roadmap prioritization by balancing operational maintenance, continuous improvements, and the delivery of new automation initiatives.
• Maintain high standards of documentation, data quality, governance, and monitoring practices across all implemented solutions.

Requirements:

• Proven experience working with generative AI projects, intelligent automation, or AI-driven business process optimization.
• Strong hands-on expertise with n8n for building, maintaining, and scaling automation workflows and operational integrations.
• Advanced Python skills for developing AI applications, automations, and system integrations.
• Experience integrating AI APIs and working with production-level AI solutions and operational support processes.
• Advanced knowledge of SQL Server, including query optimization, database analysis, and operational reporting.
• Familiarity with CRM platforms such as HubSpot and experience supporting automation and operational workflows within customer-focused environments.
• Ability to translate business challenges into scalable technical solutions with a strong problem-solving mindset.
• Experience monitoring production environments, troubleshooting automation issues, and driving continuous improvements.
• Excellent communication and collaboration skills in remote and cross-functional environments.
• Experience with Customer Success, CS Ops, RevOps, Jira, Looker Studio, Power BI, RAG architectures, or autonomous AI agents is considered a plus.
• Familiarity with agile methodologies and iterative delivery environments is highly valued.

Benefits:

• 100% remote work model with flexibility and autonomy.
• Collaborative and trust-based culture focused on innovation, ownership, and continuous learning.
• Opportunity to work on cutting-edge AI automation and intelligent workflow projects.
• Comprehensive benefits package including meal and food allowances.
• Health and wellness benefits, including medical support and Gympass/Wellhub access.
• Home office allowance and additional support programs.
• Education and professional development assistance.
• Birthday day off and partnerships for therapy and English courses.
• Inclusive, feedback-driven environment with supportive leadership and no micromanagement.

How Jobgether works: We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team. We appreciate your interest and wish you the best!  Why Apply Through Jobgether?    Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time.     #LI-CL1