Assistente de Inteligência de Mídias Sociais

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Assistente de Inteligência de Mídias Sociais based in Brazil.

This opportunity is ideal for a digital-savvy professional who enjoys analyzing online conversations and transforming data into meaningful brand insights.
The role focuses on social listening, community monitoring, and supporting strategies that strengthen brand reputation across digital channels.
You will work with large volumes of information, identifying trends, opportunities, and potential risks that can influence communication strategies.
The position combines analytical thinking, creativity, and technology, including the use of AI tools to optimize processes and generate smarter insights.
Working in a collaborative and remote environment, you will interact with different teams and contribute to data-driven decisions.
If you are curious about consumer behavior, passionate about digital trends, and skilled at turning conversations into actionable recommendations, this role offers an exciting opportunity.

Accountabilities:

As a Social Media Intelligence Assistant, you will support digital monitoring activities, helping brands understand online conversations and improve their presence across social platforms. Your main responsibilities will include:

• Monitoring comments, mentions, and conversations about brands across social networks and digital channels.
• Conducting social listening activities to identify trends, opportunities, risks, and relevant insights for brand strategies.
• Engaging with users when necessary, representing brands with clarity, empathy, and alignment with their communication style.
• Organizing and prioritizing high volumes of information while maintaining accuracy, quality, and agility in deliveries.
• Preparing recurring reports with analysis, learnings, and strategic recommendations based on monitored conversations.
• Supporting brand health management by identifying detractors, potential crises, spam, and opportunities for community engagement.
• Managing administrative routines related to the area, including time tracking, OKR updates, and timely delivery of reports.
• Participating in internal and client meetings, supporting presentations and strategic discussions.
• Using Artificial Intelligence tools and monitoring platforms to improve analysis processes and operational efficiency.
• Collaborating with different teams to support decisions based on data and consumer behavior insights.

Requirements:

The ideal professional is organized, analytical, and comfortable working in a fast-paced digital environment. The required qualifications and skills include:

• Previous experience with social media monitoring, social listening, community management, or similar digital activities.
• Excellent writing and communication skills, with the ability to interact publicly on behalf of brands.
• Strong analytical skills and the ability to transform conversations and data into strategic insights.
• Ability to manage multiple priorities, deadlines, and simultaneous demands with organization and autonomy.
• Knowledge of major social platforms and their behaviors, including Instagram, Facebook, LinkedIn, TikTok, YouTube, and Kwai.
• Strong time management skills, accountability, and attention to detail.
• Ability to collaborate with teams, communicate with clients, and work effectively in a remote environment.
• Curiosity about technology and familiarity with Artificial Intelligence tools such as GPT, Claude, Gemini, or similar solutions.
• Previous experience in advertising agencies, marketing teams, or digital environments is considered a plus.
• Knowledge of social monitoring platforms such as Buzzmonitor, Brandwatch, Sprout Social, Stilingue, or similar tools is an advantage.
• Experience creating social listening reports, insight presentations, community management strategies, or supporting digital crisis management is desirable.
• A proactive, curious mindset with interest in testing new technologies to improve workflows and analysis.

Benefits:

The role offers flexibility, professional development opportunities, and resources to support wellbeing, including:

• Autonomy to manage and execute assigned activities.
• Fully remote work opportunity.
• Access to a professional development learning path focused on continuous improvement.
• Partnership with an online health and emotional wellbeing platform, including free monthly consultations with psychologists and nutritionists.
• Partnership with a wellness platform to support physical health and wellbeing.
• 23 paid working days of annual break, distributed throughout the year.

How Jobgether works: We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team. We appreciate your interest and wish you the best!  Why Apply Through Jobgether?    Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time.     #LI-CL1