Automation and Observability Specialist - Especialista

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for an Automation and Observability Specialist - Especialista based in Brazil.

This role sits at the intersection of automation, observability, and AI-driven operations, focusing on improving the efficiency and reliability of complex IT environments. You will play a key part in identifying opportunities to automate operational processes across infrastructure, incident management, and customer-facing systems. The position involves designing and implementing scalable automation solutions across a multi-platform ecosystem, leveraging modern integration tools, AI capabilities, and event-driven architectures. You will collaborate closely with engineering, operations, and vendor teams to ensure seamless execution of automation strategies. A strong focus will be placed on observability, operational intelligence, and continuous improvement of service reliability. This is a high-impact role where your work directly enhances system resilience, reduces operational effort, and improves end-user experience.

Accountabilities:

Drive the identification, design, and implementation of automation initiatives across IT infrastructure and operational workflows, ensuring efficiency, scalability, and reliability of systems.

• Map and identify automation opportunities across operational processes, including incident management, troubleshooting, and customer complaint handling
• Design, implement, and maintain automation solutions in a multi-platform environment using modern integration and orchestration tools
• Establish technical standards, best practices, and governance for infrastructure automation and observability initiatives
• Collaborate with stakeholders to define automation requirements aligned with business and technical needs
• Develop and coordinate QA and validation processes to ensure effectiveness and reliability of automated solutions
• Work with vendors and internal teams to support solution delivery, integration, and continuous improvement
• Leverage data analysis and AI capabilities to generate insights, predictive indicators, and operational intelligence
• Estimate efficiency gains and ROI from automation initiatives and support prioritization of initiatives

Requirements:

Strong experience in automation, observability, and integration within complex IT environments, combined with solid technical expertise in AI, APIs, and workflow orchestration.

• Degree in Computer Science, Software Engineering, Information Systems, or related fields
• Experience with automation platforms, workflow orchestration, and low-code integration tools
• Strong knowledge of APIs, event-driven architecture, messaging, and system integration patterns
• Experience with observability practices and operational monitoring in critical environments
• Familiarity with AI concepts, including intelligent agents, multi-agent systems, and AI-driven workflows
• Experience with Microsoft ecosystem tools such as Power Platform, Power Automate, Copilot Studio, and Logic Apps
• Ability to analyze operational data and translate insights into automation strategies
• Strong problem-solving skills, autonomy, and ability to work in complex, multi-stakeholder environments
• Good communication skills to interface with technical teams, vendors, and business stakeholders

Benefits:

• Health and dental insurance
• Meal and food allowance
• Transportation assistance
• Private pension plan
• Life insurance coverage
• Gympass access
• Mobile device with unlimited internet and voice plan
• Paid training and internal development programs
• Profit sharing (PLR)
• Flexible working model and schedule
• Birthday day off (Happy Day)
• Childcare and early childhood support benefits
• Online English course access (extendable to a family member or friend).

How Jobgether works: We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team. We appreciate your interest and wish you the best!  Why Apply Through Jobgether?    Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time.     #LI-CL1