Inbound Sales Representative

This position is posted by Jobgether on behalf of a partner company. We are currently looking for an Inbound Sales Representative in Brazil.

This role sits at the intersection of customer engagement and conversion within a fast-paced aesthetic medicine environment. You will be the first human touchpoint for warm digital leads, transforming initial social media interest into scheduled clinical consultations. The position requires strong communication skills, empathy, and the ability to guide potential patients through structured intake conversations with clarity and professionalism. You will manage high volumes of inbound interactions while ensuring every lead receives a premium, personalized experience. Working remotely within a US-based operational framework, you’ll coordinate closely with clinical teams and consultants to maintain smooth scheduling and pipeline flow. This is a highly metric-driven role where responsiveness, accuracy, and conversion performance directly impact business growth and patient experience.

Accountabilities

In this role, you will be responsible for converting warm inbound leads into booked consultations while ensuring a seamless and professional intake experience. You will act as the primary contact for prospective patients and support the full early-stage journey from first interaction to scheduled appointment. Your work will combine communication, coordination, and CRM-driven pipeline management.

• Engage promptly with warm leads originating from social media and digital campaigns to maximize conversion opportunities
• Guide prospective patients through structured intake conversations, collecting required personal and payment information securely
• Schedule and confirm consultations by managing calendars of clinical consultants and optimizing availability
• Provide clear, friendly, and informative communication to educate leads on services and set expectations for consultations
• Track, update, and manage all lead activity within CRM systems to ensure pipeline accuracy and visibility
• Maintain consistent follow-ups and ensure leads progress efficiently through the booking funnel
• Collaborate with internal teams to ensure a smooth and high-quality patient onboarding experience

Requirements

This role requires a strong background in phone-based sales, intake coordination, or customer conversion roles, ideally within service-driven or healthcare-related environments. You should be comfortable handling structured conversations with leads, managing sensitive information, and working in a performance-oriented setting.

• 3+ years of experience in telemarketing, inbound/outbound sales, intake coordination, or similar roles
• Proven ability to manage warm leads and consistently drive conversion outcomes
• Strong English communication skills with a professional, warm, and confident phone presence
• Experience using CRM and pipeline management tools; familiarity with project management systems is a plus
• Exposure to healthcare, medical, or aesthetic medicine environments is highly preferred
• Experience with tools such as Zenoti or similar medical/booking platforms is an advantage
• Strong organizational skills, attention to detail, and ability to manage high-volume workflows
• US-based work experience required, with ability to operate in CST working hours

Benefits

• Competitive monthly salary: USD 1,200 – 1,500 + commission
• Fully remote work setup within a US operating schedule
• Exposure to the aesthetic medicine and healthcare service industry
• Performance-based incentives tied to conversion success
• Structured workflows with clear expectations and support tools
• US federal holidays observed
• Opportunity to work in a high-growth, patient-focused environment

How Jobgether works: We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team. We appreciate your interest and wish you the best!  Why Apply Through Jobgether?    Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time.     #LI-CL1