Pessoa Administradora Salesforce Sênior

This position is posted by Jobgether on behalf of a partner company. We are currently looking for a Pessoa Administradora Salesforce Sênior in Brazil.

As a Senior Salesforce Administrator, you will play a critical role in maintaining, optimizing, and evolving a complex CRM ecosystem that supports key business operations and customer-facing processes. This position combines advanced platform administration with strategic consulting, requiring a strong ability to translate business needs into scalable Salesforce solutions. You will lead initiatives focused on automation, data governance, messaging integrations, and system performance while collaborating closely with cross-functional stakeholders. The role offers significant ownership, exposure to high-impact projects, and the opportunity to shape CRM best practices within a fast-paced, innovation-driven environment. Success in this position requires both technical expertise and a proactive mindset focused on continuous improvement and operational excellence.

Accountabilities:

• Manage and govern the Salesforce environment, ensuring platform scalability, stability, security, and alignment with evolving business needs.
• Design, configure, and maintain advanced Salesforce solutions, including Flows, validation rules, permissions, data structures, and automation processes.
• Partner with internal stakeholders to analyze operational challenges, gather requirements, and translate business objectives into effective CRM solutions.
• Lead technical discussions and solution design initiatives for complex projects involving customer service operations, messaging platforms, and automation ecosystems.
• Support and enhance chatbot and messaging channel integrations, including WhatsApp Business and related customer engagement tools.
• Monitor system health proactively, identify optimization opportunities, resolve technical issues, and maintain platform performance.
• Ensure data quality and governance standards while developing advanced reports and dashboards that provide actionable business insights.
• Drive continuous improvement initiatives, maintain detailed system documentation, and support the successful delivery of critical CRM projects from conception through implementation.

Requirements

• Extensive experience administering, configuring, and governing Salesforce environments within complex corporate organizations.
• Strong expertise in Salesforce declarative tools, including Flow Builder, validation rules, security models, user permissions, and data governance practices.
• Proven ability to analyze business processes, diagnose technical issues, and design scalable CRM solutions that address operational needs.
• Experience collaborating with cross-functional teams and supporting multiple business units with diverse requirements.
• Excellent communication and stakeholder management skills, with the ability to explain technical concepts to both technical and non-technical audiences.
• Strong organizational skills, autonomy, and ability to manage competing priorities while maintaining high-quality deliverables.
• Hands-on experience supporting chatbot ecosystems, messaging platforms, customer service workflows, and automation initiatives.
• Salesforce certifications such as Salesforce Certified Administrator, Advanced Administrator, Platform App Builder, or Service Cloud Consultant are highly valued.
• Bachelor's degree in Information Technology, Engineering, Business Administration, or a related field is preferred but not mandatory.
• Additional experience with Salesforce architecture projects, platform migrations, advanced automation frameworks, and data modeling will be considered an advantage.

Benefits

• Competitive compensation package.
• Meal allowance provided through the Caju card.
• Comprehensive medical coverage with employer-sponsored health insurance.
• Dental insurance.
• Life insurance.
• Home office allowance.
• Access to wellness and fitness programs.
• Telemedicine and mental health support services.
• Pet healthcare benefit with veterinary reimbursement coverage.
• Extended parental leave policies, including adoption and diverse family structures.
• Marriage leave.
• Employee recognition and rewards program.
• Birthday day off.
• Financial wellness programs and payroll-linked credit solutions.
• Travel and vacation support benefits.
• Access to coworking spaces across Brazil.
• Opportunity to participate in equity programs.
• Reduced working hours on Fridays.

How Jobgether works: We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team. We appreciate your interest and wish you the best!  Why Apply Through Jobgether?    Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time.     #LI-CL1