Pessoa Desenvolvedora ServiceNow - Sênior

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Pessoa Desenvolvedora ServiceNow - Sênior based in Brazil.

This is an excellent opportunity for an experienced ServiceNow professional to contribute to the design, development, and optimization of enterprise-grade digital workflows and IT service management solutions. In this role, you will work on complex implementations, integrations, and platform enhancements that improve operational efficiency and support business transformation initiatives. You will collaborate closely with technical teams, stakeholders, and business units to translate requirements into scalable solutions while ensuring high standards of quality, security, and governance. The environment is dynamic, collaborative, and innovation-driven, offering the opportunity to work on impactful projects, leverage cutting-edge technologies, and contribute to continuous improvement initiatives within large-scale organizations.

Accountabilities:

• Develop, configure, and customize ServiceNow solutions according to business requirements and platform best practices.
• Participate in the implementation, integration, maintenance, and enhancement of ServiceNow modules and applications.
• Collaborate with technical teams and business stakeholders to gather, analyze, and document requirements.
• Design and maintain integrations, automation workflows, and process improvements to increase operational efficiency.
• Perform testing, troubleshooting, validation, and quality assurance activities to ensure reliable and high-performing solutions.
• Support the resolution of incidents, problems, and platform-related requests.
• Ensure compliance with development standards, security policies, governance frameworks, and configuration management practices.
• Contribute to platform evolution, process optimization, and continuous improvement initiatives.
• Participate in agile development activities and support project delivery throughout the software lifecycle.

Requirements

• Proven experience as a ServiceNow Implementer, Technical Architect, Solutions Architect, or similar senior-level role.
• Advanced expertise in one or more ServiceNow products and platform capabilities.
• ServiceNow Certified Technical Architect (CTA) certification or equivalent qualification.
• Strong background in software development, project delivery, and agile methodologies.
• Experience with IT operations management, process automation, and operational productivity improvement initiatives.
• Solid understanding of governance, compliance, risk management, and configuration management principles.
• Strong analytical and problem-solving skills with the ability to address complex technical challenges.
• Excellent communication, presentation, and stakeholder management abilities.
• Customer-focused mindset with the ability to manage multiple priorities in fast-paced environments.
• Bachelor’s degree in Information Technology, Computer Science, Engineering, or a related field.
• Advanced English proficiency for professional communication and participation in international meetings and interviews.
• Experience with business process design, enterprise architecture, digital transformation initiatives, or global ServiceNow projects is considered a strong advantage.

Benefits

• Remote work model available throughout Brazil.
• Comprehensive medical insurance for employees and eligible dependents.
• Nationwide dental insurance coverage.
• Flexible choice between meal allowance and food allowance.
• Childcare assistance.
• Life insurance coverage for employees and dependents.
• Well-being and fitness program access through Gympass for employees and dependents.
• Employee Assistance Program (EAP), including financial, legal, social, and psychological support.
• Discounts with universities, business schools, and language learning institutions.
• Special banking benefits and preferential financial services.
• Payroll loan options.
• Reimbursement program for selected professional certifications.
• Access to extensive learning and development platforms covering technology, business, and soft skills.
• Recognition and rewards programs for employee tenure milestones.
• Employee referral bonus program.
• Wellness initiatives focused on promoting healthy lifestyles.
• Opportunities to participate in international projects and global career experiences.
• Permanent CLT employment contract.

How Jobgether works: We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team. We appreciate your interest and wish you the best!  Why Apply Through Jobgether?    Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time.     #LI-CL1