Senior Fraud Risk Analyst –SME - Customer Success (Technical & Client-Facing)

This position is posted by Jobgether on behalf of a partner company. We are currently looking for a Senior Fraud Risk Analyst – SME - Customer Success (Technical & Client-Facing) in Mexico.

This is a high-impact, client-facing role at the intersection of fraud strategy, data analytics, and technical implementation, supporting enterprise clients such as financial institutions and merchants. You will act as a trusted advisor, helping organizations interpret complex fraud signals and machine-learning outputs to make smarter risk decisions. The role combines strategic consulting with hands-on analytical and technical work, requiring both depth in fraud domains and the ability to translate insights into actionable system changes. You will work closely with cross-functional teams including Product, Engineering, and Data Science to shape fraud detection capabilities and improve platform performance. This position is ideal for a senior fraud professional who thrives in dynamic environments, enjoys solving complex financial crime challenges, and excels in customer-facing execution. Your work will directly influence fraud prevention strategies, operational efficiency, and client success across global markets.

Accountabilities:

• Act as a subject-matter expert in fraud and digital trust, leading strategic workshops and executive-level discussions with enterprise clients.
• Translate fraud trends, analytics, and machine-learning outputs into clear business actions and risk decisions that improve detection and reduce losses.
• Interpret complex datasets and model outputs using SQL and analytical tools to identify anomalies, fraud patterns, and operational risks.
• Convert fraud insights into structured technical requirements for Product, Engineering, and Data Science teams to enhance platform capabilities.
• Support fraud platform implementations by configuring detection rules, thresholds, scoring models, and operational workflows.
• Collaborate cross-functionally to improve fraud strategies, contribute to product evolution, and ensure continuous alignment between clients and internal teams.
• Manage senior client relationships, balancing advisory leadership with hands-on execution and operational optimization.

Requirements:

• 5+ years of experience in Fraud Risk, Financial Crime, Risk Consulting, or similar analytical and client-facing roles.
• Strong expertise in fraud typologies such as ATO, APP fraud, mule activity, and digital/payment fraud across banking or fintech environments.
• Advanced SQL skills with experience analyzing large datasets to detect fraud patterns and high-risk signals.
• Proven experience working with ML-based and rule-based fraud detection systems, including tuning and operationalizing fraud rules.
• Strong ability to translate technical model behavior into business impact, including risk trade-offs, false positives, and loss prevention outcomes.
• Experience leading client workshops, managing enterprise stakeholders, and supporting end-to-end implementation projects.
• Strong communication skills with the ability to simplify complex analytical and technical concepts for diverse audiences.
• Fluent in English and Spanish (mandatory).

Benefits:

• Competitive compensation aligned with senior-level expertise and market standards
• Opportunity to work on global fraud and financial crime challenges with enterprise clients
• Fully client-facing and high-impact strategic role with ownership of outcomes
• Exposure to advanced ML-driven fraud detection technologies and platforms
• Strong career growth opportunities within a fast-scaling global organization
• Collaborative and multicultural working environment
• Continuous learning and professional development opportunities
• Work with cross-functional teams including data science, engineering, and product

How Jobgether works: We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team. We appreciate your interest and wish you the best!  Why Apply Through Jobgether?    Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time.     #LI-CL1