Territory Account Manager

This position is posted by Jobgether on behalf of a partner company. We are currently looking for a Territory Account Manager in Mexico.

This role is focused on driving strategic growth across an assigned territory by acquiring new customers and expanding relationships with existing accounts. You will act as a key commercial and technical liaison between customers and internal teams, ensuring seamless onboarding, adoption, and long-term value delivery. The position combines sales execution with customer success, requiring a strong ability to navigate complex enterprise environments and cross-functional stakeholders. You will play a central role in identifying opportunities for upsell and cross-sell while shaping account strategy alongside leadership teams. Success in this role requires strong pipeline generation discipline, consultative selling, and a deep understanding of cybersecurity solutions. You will also act as the voice of the customer internally, helping influence product direction and operational improvements.

Accountabilities:

• Drive territory growth by generating new business opportunities and expanding existing customer accounts through upsell and cross-sell initiatives
• Develop and maintain a strong understanding of all product offerings to effectively position solutions based on customer needs
• Build and manage a robust sales pipeline, with a strong focus on prospecting and stakeholder identification within target accounts
• Serve as the primary liaison between customers and internal teams, ensuring smooth onboarding, delivery, and ongoing account success
• Represent customer needs and feedback in internal strategy and product discussions to influence roadmap decisions
• Monitor, track, and report account performance metrics using dashboards and sales tools, ensuring accurate forecasting and visibility
• Act as an escalation point for complex customer issues requiring cross-functional coordination
• Collaborate with support teams to develop onboarding materials, documentation, and knowledge resources for customers
• Provide detailed Statements of Work (SOWs) and Level of Effort (LOE) documentation as required
• Identify customer pain points and proactively work with internal teams to resolve them and improve overall experience
• Maintain strong relationships with customers, partners, and internal stakeholders to ensure long-term account success

Requirements:

• 5+ years of experience in account management, sales, or customer-facing roles within SaaS or enterprise technology environments
• Strong understanding of cybersecurity ecosystems and experience working with security-focused partners or resellers is highly preferred
• Proven ability to build and manage complex sales pipelines with disciplined prospecting and account planning
• Familiarity with MEDDPICC or similar enterprise sales methodologies
• Experience working with CRM systems (SFDC proficiency and strong data hygiene practices required)
• Strong communication, presentation, negotiation, and organizational skills
• Ability to operate effectively in a fast-paced, dynamic, and evolving environment
• Hands-on, problem-solving mindset with a strong bias for action
• Experience using Atlassian tools such as Jira and Confluence is a plus
• Ability to create both technical and operational documentation for diverse audiences
• Strong cross-functional collaboration skills across sales, product, engineering, and support teams

Benefits:

• Competitive compensation package aligned with experience and performance
• Remote-friendly work environment with flexibility across teams and time zones
• Opportunity to work in a high-growth cybersecurity and SaaS environment
• Exposure to global enterprise customers and complex technical ecosystems
• Career development opportunities in sales, account leadership, and strategic roles
• Collaborative and fast-paced culture focused on innovation and execution
• Access to modern sales and collaboration tools and platforms

How Jobgether works: We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team. We appreciate your interest and wish you the best!  Why Apply Through Jobgether?    Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time.     #LI-CL1