About M3: A Japanese global leader in the provision of ground-breaking and innovative technological and research solutions to the healthcare industry. The M3 Group operates in the US, Asia, and Europe with over 5.8 million physician members globally via its physician websites which include mdlinx.com, m3.com, research.m3.com, Doctors.net.uk, medigate.net, and medlive.cn. M3 Inc. is a publicly traded company on the Tokyo Stock Exchange (jp:2413, NIKKEI 225) with subsidiaries in major markets including the US, UK, Japan, South Korea, and China, and in 2020 was ranked in Forbes’ Global 2000 list. The M3 Group provides services to healthcare and the life science industry. In addition to market research, these services include medical education, ethical drug promotion, clinical development, job recruitment, and clinic appointment services. M3 has offices in Japan, UK, France, Germany, Brazil, Sweden, China, USA, and South Korea, as well as India.

Due to our continued growth, we are hiring for a Custom Recruitment Specialist to join M3 Global Research, an M3 company.

About the Business Unit:

M3 Global Research, part of M3 Inc., provides the most comprehensive and highest quality market research recruitment and support services available to the industry with relationships reaching respondents in more than 70 countries worldwide.

M3 Global Research maintains ISO 26362 and 27001 certifications with the highest quality data collection and project management capabilities that cover the spectrum of quantitative and qualitative techniques utilized today. M3 services incorporate all of the most advanced statistical and attitudinal methodologies allowing clients to provide world-class offerings and support services to their end-client customers throughout multiple industry sectors.

The Custom Recruitment Specialist is responsible for creating and executing a Custom Recruitment plan on allocated M3 Experts projects, as well as traditional Qualitative and Quantitative market research projects, ensuring a successful delivery within the provided budget and timelines. This role will directly manage expert and respondent facing recruitment tasks with the aim of increasing the total number of consultations and/or market research completes. This position will also utilize language capabilities as needed to expand the supply of experts primarily in Brazil and LATAM regions, but also globally.

Essential Duties and Responsibilities:
Including, but not limited to the following:

Have an excellent understanding of custom recruitment strategies for M3 Experts studies, as well as traditional qualitative and quantitative studies; collaborate with Project Stakeholders to best utilize available options for maximum results.
Demonstrate complete confidence in using all recruitment platforms and tools, such as the MR System, Dotmailer, Call Center, LinkedIn, ClickSend, DNUK, Rekru, Confirmit/Decipher…
Attend IKO and project related meetings with PMs for projects assigned and share notes on agreed plan of action.
Build a custom recruitment plan for assigned projects always keeping in mind the needs of the client
Custom recruit for the expansion of M3’s global Expert Network via current client projects and strategic proactive recruitment initiatives.
Expand our network of LATAM based experts and Portuguese and/or Spanish speaking experts to meet current and future client demand.
Manage the full lifecycle of custom recruitment for all project types, ensuring successful delivery within the budget provided and timelines.
Communicate and collaborate across teams and divisions, including Qual, Quant and Sales.

Education and Training Required:

Bachelor’s degree or equivalent preferred
Relevant coursework in market research or healthcare preferred but not required.

Language:

Fluency in English and Portuguese OR Spanish (professional working proficiency)

Minimum Experience:

Minimum 2 years’ expert network, market research or recruiting experience
Prior experience managing client or expert relationships a plus

Knowledge, Skill, Ability:

Exceptional written and verbal communication skills, with demonstrated knowledge of English grammar rules
Strong Microsoft Office skills (Excel) and quick learner of new technologies/software
Must have basic math skills, with the ability to calculate incidence rate, response rates profit, etc
Interest / natural curiosity or previous experience /exposure within the healthcare space
Exhibit strong critical thinking skills and take initiative to improve skills and troubleshoot proactively with PM using all available resources to support project success
Ability to work autonomously and in a team environment to successfully meet study specific and departmental objectives.
Self-motivated and able to (re)prioritize tasks throughout the workday
Exceptional time management, organizational skills, attention to detail and ability to multitask

*M3 reserves the right to change this job description to meet the business needs of the organization

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