About M3: A Japanese global leader in the provision of ground-breaking and innovative technological and research solutions to the healthcare industry. The M3 Group operates in the US, Asia, and Europe with over 5.8 million physician members globally via its physician websites which include mdlinx.com, m3.com, research.m3.com, Doctors.net.uk, medigate.net, and medlive.cn. M3 Inc. is a publicly traded company on the Tokyo Stock Exchange (jp:2413, NIKKEI 225) with subsidiaries in major markets including the US, UK, Japan, South Korea, and China, and in 2020 was ranked in Forbes’ Global 2000 list. The M3 Group provides services to healthcare and the life science industry. In addition to market research, these services include medical education, ethical drug promotion, clinical development, job recruitment, and clinic appointment services. M3 has offices in Japan, UK, France, Germany, Brazil, Sweden, China, USA, and South Korea, as well as India.

About the Business Division:

This role is part of QQFS, a Gothenburg based fieldwork agency and a wholly owned subsidiary of M3 Inc. QQFS is a leading provider of data-collection services for the pharmaceutical and healthcare industry. We specialize in conducting both qualitative and quantitative market research in The Nordics and Benelux regions, in addition to Austria and Switzerland.

*Successful candidate will be required to work EST hours

QQFS is seeking an experienced Quantitative Project Manager to join our Market Research team. The mission of the Quantitative Project Manager is to be a communication and relationship liaison between QQFS, our clients, and other teams involved in the project’s completion. You will directly manage all aspects of each project on time and within budget. This is the ideal role for someone who has experience in international online market research specifically focused on healthcare, survey recruitment, and collaboration with all teams involved in the project. Experience in Qualitative project management is an advantage.

Essential Duties and Responsibilities:

Manage quantitative market research projects through entire project life cycle including all aspects of managing clients, partners, healthcare professional sample, and consumer sample.
Work directly with various teams to setup and test survey links and redirects, prepare and send sample, conduct quality/audit checks, managing respondent inquiries and honorarium and all other components of online research.
Coordinate and lead project kick-off meetings for all assigned studies to ensure all involved parties understand project specifications, client needs, timelines, and responsibilities.

Manage and leverage relationships with vendors to facilitate accurate and timely deliverables, communications, and issue resolution.
Monitor productivity and quality of data collection to produce regular updates and progress reports on project status.
Manage study profitability by monitoring and accounting for all project costs affecting the budget.
Partner with sales team members and operations staff to address issues and/or make recommendations to improve performance on research studies.
Work independently to support international teams within the company.

Competencies:

Communication – must be able to communicate with client and internal stakeholders effectively
Problem solving skills: pro-activeness and client communication is key
Must be able to multi-task
Experience with planning project timelines
Ability to project estimated fieldwork completion for revenue forecasting
Ability to work independently as well as be a good team player

Education and Training Required:

Bachelor's degree or equivalent work experience preferred.

Knowledge, Skill, Ability:

Self-motivated individual with exceptional time management, organizational skills and attention to detail.
Well-developed analytical and problem solving skills; ability to quickly solve problems as they present as well as proactively identify and resolve potential issues to avoid escalation.
Ability to work autonomously and in a team environment to successfully meet study specific and departmental objectives.

Basic math skills and be able to calculate incidence rate, response rate, honoraria amounts, profit, etc.
Strong Microsoft Office skills including Excel, Outlook and Word, and be a quick learner of new technologies/software.
Exceptional written and verbal communication skills.
Ability to manage multiple online research projects accurately and on-time in a fast-paced environment where moving deadlines and other changes often occur in real time.

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