Paired is a global staffing and recruiting agency that specializes in pairing remote work with top-tier talent. Our mission is to connect talented individuals with outstanding companies across the world, promoting the benefits of remote work and diverse workplaces.

We are currently looking for a Community Manager & Moderation Specialist to join our team for a US-based company, working remotely. This role is essential in fostering a positive and engaged community by managing interactions across various online platforms.

Responsibilities:

Monitor community platforms (including social media, forums, and Discord) to ensure a positive and respectful environment.
Moderate discussions, respond to inquiries, and facilitate connections between community members.
Develop and implement community engagement initiatives to enhance user interaction.
Collaborate with the marketing team to align community activities with brand goals and campaigns.
Create engaging content that resonates with the community and reflects brand values.
Analyze community feedback and data to identify trends and areas for improvement.
Host virtual events, AMAs, or webinars to foster community engagement.

Requirements

At least 2 years of experience in community management or moderation roles.
Strong understanding of online community dynamics and best practices.
Excellent communication skills, both written and verbal.
Ability to handle feedback and conflict resolution effectively.
Passion for creating positive user experiences and building community.
Experience with community management tools and analytics platforms.
Proven ability to work independently and manage time effectively in a remote work setting.
Familiarity with social media marketing strategies.

Benefits

Benefits

Competitive salary (USD)
Work From Home
Flexible hours

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