Project Manager | Loss Prevention

About Panoptyc

Panoptyc is a fast-growing, stable organization at a pivotal inflection point. We’re building out Loss Prevention (LP) and Operations capabilities to support ambitious growth. This role is a chance to help stand up a function, shape processes from the ground up, and grow your scope quickly.

The Role

We’re hiring a proactive, highly organized Project Manager to keep LP and Operations projects on track end-to-end. You’ll capture actions and owners, follow up relentlessly, drive clarity and accountability, and keep all stakeholders aligned. Expect to handle 3–5 concurrent projects per month and to be the connective tissue ensuring nothing falls through the cracks.

You will report directly to the Global Director of Loss Prevention, which means visibility, impact, and clear decision paths.

What You’ll Do

Own project execution for LP and Operations
- Plan, track, and deliver 3–5 concurrent projects/month on time and within scope
- Maintain clear project plans, milestones, risks, issues, and dependencies
- Capture all action items, owners, and due dates; drive follow-ups to closure
Keep communication crisp, timely, and structured
- Prepare weekly (or as-needed) updates via Slack status notes
- Facilitate meetings; publish notes with decisions, actions, and owners
- Keep stakeholders aligned across time zones (ET core hours; occasional flexibility for APAC)
Drive accountability and urgency
- Make blockers visible early; propose options and recommended paths
- Escalate thoughtfully, with context and solutions
- Hold yourself and others to high standards of follow-through
Partner cross-functionally
- Liaise with LP, Operations, and external/internal stakeholders
- Coordinate handoffs; ensure readiness for each project phase
- Track agreed metrics and outcomes; close projects with clean documentation and retros

Must-Haves

1–3 years in Project Management (LP experience is a strong plus)
Fluent English (required and non-negotiable)
Exceptional organization and follow-through; you’re systematic and detail-obsessed
Proactive, urgent, and empowered mindset - comfortable “owning the outcome”
Strong stakeholder management and meeting facilitation
Comfort working ET-aligned hours and collaborating across time zones
Solid documentation habits (action logs, RAID logs, status updates)

Nice-to-Haves

Six Sigma (Yellow/Green or completion course)
Exposure to Loss Prevention, Retail Ops, or BPO environments
Familiarity with common PM tooling, Slack and Google Workspace

Why Join Panoptyc

Impact and ownership: help build a capability from scratch inside a stable, fast-growing company
Direct line to decision-making: report to the Global Director of Loss Prevention
Real growth: opportunity to develop into team leadership as the function scales
Pace with support: clear priorities, quick feedback culture, and pragmatic processes

Location: Remote
Work hours: Fulltime - Core overlap with Eastern Time (ET)
Contract: Independent Contractor (B2B)

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