Type: Contract, per-project.
Location: Remote - within LATAM time zones (GMT-3 to GMT-5)
Availability: Contractor (40 hours per week)

Key Responsibilities

Sales Cloud:

Custom Development: Build and maintain custom applications, triggers, classes, and components using Apex, Flows, Visualforce, and Lightning Web Components.
Sales Cloud Configuration: Customize lead and opportunity management, forecasting, reporting, and dashboards.
Data Modeling: Design and implement complex data models and relationships.
Security & Compliance: Manage profiles, roles, permission sets, and ensure adherence to governance standards.
Automation: Create advanced flows and approval processes to streamline business operations.
Integration: Develop APIs and middleware solutions to integrate Salesforce with external systems.
Testing & Deployment: Perform unit testing and manage deployments via CI/CD pipelines and DevOps tools.
Performance Optimization: Ensure scalability and efficiency of custom code and configurations.

Marketing Cloud:

Email Campaign Execution: Design and build responsive email templates using Email Studio and Content Builder.
Audience Segmentation: Manage subscriber lists and data extensions for accurate targeting.
Automation & Journeys: Configure automated workflows and customer journeys in Journey Builder.
Analytics & Reporting: Track engagement metrics and provide actionable insights for campaign optimization.
Compliance: Ensure adherence to CAN-SPAM and GDPR regulations for email marketing.

Required Skill Set

Strong programming skills (Apex, JavaScript, SOQL/SOSL).
Experience with CI/CD pipelines and version control.
Deep understanding of Salesforce architecture and API frameworks.
Expertise in Sales Cloud configuration and automation tools.
Working knowledge of Marketing Cloud (Email Studio, Journey Builder, Automation Studio).
HTML/CSS and AMPscript for email design and personalization.
Familiarity with Agile methodology and ability to create technical specification documents.
Excellent communication and collaboration skills.

Preferred Certifications

Salesforce Platform Developer I
Salesforce Platform Developer II (a plus)
Salesforce Marketing Cloud Email Specialist
Salesforce Marketing Cloud Consultant (a plus)
Copado Administrator (a plus)
Own Backup Administrator (a plus)

(*) SOUTHWORKS only hires individuals from countries that are not blocked or sanctioned by the United States, including those identified on the United States Office of Foreign Asset Control (OFAC).

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