Department: Sales and Business Development

Work Arrangement: Remote

Job Type: Independent Contractor, Full Time

Work Schedule: US Time Zone (candidate expected to be flexible with the client's preference)

Locations: Philippines, LATAM, South Africa, Kenya, and other remote regions with excellent English communication skills

About Pearl Talent

Pearl works with the top 1% of candidates from around the world and connects them with the best startups in the US and EU. Our clients have raised over $5B in aggregate and are backed by companies like OpenAI, a16z, and Founders Fund. They're looking for the sharpest, hungriest candidates who they can consistently promote and work with over many years. Candidates we've hired have been flown out to the US and EU to work with their clients, and even promoted to roles that match folks onshore in the US.

Hear why we exist, what we believe in, and who we're building for: WATCH HERE

Why Work with Us?

At Pearl, we're not just another recruiting firm—we connect you with exceptional opportunities to work alongside visionary US and EU founders. Our focus is on placing you in roles where you can grow, be challenged, and build long-term, meaningful careers.

Role Overview

The Bilingual Sales Associate (Spanish/English) serves as the bridge between customer satisfaction and sales expansion, combining inside sales, customer service, and proactive outreach to drive revenue growth in English and Spanish-speaking markets. This role supports sales representatives while managing customer relationships, conducting high-volume outbound calling, and identifying growth opportunities across North and South America. You'll lead market development in LATAM and US Hispanic markets, helping expand footprint through relationship building, product demonstrations, and strategic territory planning. This position blends sales execution with customer support—perfect for someone energetic, disciplined, and skilled at building rapport over the phone while navigating bilingual business environments with cultural fluency.

Your Impact

Your bilingual capabilities will directly contribute to achieving sales goals and expanding market reach in Spanish-speaking territories that competitors often underserve. By conducting 50-100+ outbound calls daily in English and Spanish, you'll generate new business, reactivate dormant accounts, and build strong pipelines of recurring customers. Your efforts will increase awareness of products and services in LATAM markets while establishing strong relationships with healthcare providers, distributors, and B2B clients. Through strategic account management and upselling, you'll grow average order values and customer lifetime value. Your cultural fluency will enable authentic connections with Spanish-speaking decision-makers, reducing language barriers that often hinder sales success. By maintaining accurate CRM data and providing market insights, you'll inform territory strategies and product positioning for bilingual markets.

Core Responsibilities

Sales Outreach & Lead Generation (35%)

Conduct 50-100+ outbound calls per day to generate new business in English and Spanish-speaking markets
Identify and qualify sales leads in North and South American territories
Build and maintain strong pipeline of prospects and recurring customers across bilingual markets
Reactivate dormant accounts through strategic outreach and relationship rebuilding
Execute cold calling, telemarketing, and B2B lead generation campaigns
Identify upsell and cross-sell opportunities to increase average order value
Track daily activity, conversion rates, and account engagement metrics
Meet or exceed assigned sales targets and performance goals consistently

Customer & Sales Support (25%)

Provide daily administrative and sales support to outside sales representatives
Respond promptly and professionally to customer phone and email inquiries in English or Spanish
Maintain ongoing relationships with customers and vendors ensuring satisfaction
Conduct product demonstrations and presentations to potential clients in both languages
Build and maintain strong relationships with key decision-makers
Collaborate with distributors to maximize market reach in Spanish-speaking territories
Represent company at industry conferences, trade shows, and events when needed
Provide exceptional bilingual customer service that drives retention and referrals

Market Development & Territory Strategy (20%)

Develop and implement territory-specific sales strategies for LATAM and US Hispanic markets
Conduct market research identifying trends, opportunities, and competitive landscape
Articulate product benefits and competitive advantages to Spanish-speaking audiences
Navigate cultural nuances in business communication across different LATAM countries
Identify market-specific needs and adapt sales approaches accordingly
Collaborate with marketing team to develop region-specific materials in Spanish
Provide market intelligence and feedback on Spanish-speaking customer preferences
Support localization efforts for product positioning in LATAM markets

Account & Order Administration (15%)

Accurately process orders including pricing, billing, and record updates
Maintain and track customer account details and purchase history in CRM
Prepare and manage quotes and bids in coordination with sales team
Ensure order accuracy and timely fulfillment for English and Spanish-speaking clients
Handle contract negotiations and close deals with healthcare providers or B2B clients
Manage documentation in both English and Spanish as required
Track payment status and follow up on outstanding invoices professionally

Reporting, Analysis & Continuous Improvement (5%)

Maintain accurate customer and prospect data in CRM systems
Prepare and deliver regular sales reports and market analyses
Monitor performance against KPIs and activity-driven targets
Analyze conversion rates and optimize outreach strategies based on data
Provide feedback on sales processes and suggest improvements
Document best practices for bilingual sales engagement
Stay current on product knowledge and competitive positioning

Requirements

Must-Haves (Required)

Language Proficiency: Fluent in both Spanish and English (written and verbal) with professional business communication skills in both languages
Sales Experience: 1-3+ years in cold calling, telemarketing, inside sales, B2B lead generation, or sales support roles
High-Volume Calling: Comfort with conducting 50-100+ outbound calls per day consistently
Phone Skills: Strong communication skills with confident phone presence and ability to build rapport
CRM Proficiency: Familiarity with CRM systems and pipeline management (HubSpot, Salesforce, Zoho)
Cultural Fluency: Understanding of cultural nuances in business communication across Spanish-speaking markets
Sales Drive: Proven ability to meet activity-driven KPIs and sales targets
Reliability: High reliability with consistent daily sales activity and professional work ethic
Customer Service: Strong customer service orientation balancing sales and support
Coachability: Openness to feedback and ability to implement coaching for improvement
Remote Work: Self-motivated with proven ability to work independently in remote setup

Nice-to-Haves (Preferred)

B2B Sales Success: 3-5 years of B2B sales experience with proven track record achieving sales targets
Healthcare/MedTech: Experience in healthcare technology, medical devices, or prenatal/maternal health sector
LATAM Market Knowledge: Familiarity with North and South American markets and business practices
Portuguese: Fluency in Portuguese (trilingual Spanish/English/Portuguese)
Industry Experience: Background in manufacturing, distribution, supply industries, or physical/industrial products
Territory Sales: Experience with territory management and market development
Inside Sales: Background in inside sales or account management environments
Product Demonstrations: Experience conducting product demos and technical presentations
Travel Flexibility: Willingness to travel 50-60% within North and South America when needed
Advanced Education: MBA or related advanced degree
Obstetrics/Gynecology: Familiarity with OB/GYN healthcare sector or maternal-fetal medicine
Commission Experience: Understanding of commission structures and incentive-based compensation

Tools Proficiency

Must-Haves (Required)

CRM Systems: HubSpot, Salesforce, Zoho CRM, or similar platforms
Communication: Email (Gmail/Outlook), phone systems, Microsoft Teams, Zoom, Slack
Productivity: Google Workspace (Docs, Sheets, Gmail) or Microsoft Office Suite
Telephony: Aircall, RingCentral, or equivalent dialer systems

Nice-to-Haves (Preferred)

Sales Tools: LinkedIn Sales Navigator, Apollo.io, or prospecting platforms
Order Processing: ERP or inventory management systems
Analytics: Sales analytics tools and reporting dashboards
Data Tracking: Advanced Excel or Google Sheets for activity and KPI reporting
Video Conferencing: Zoom, Google Meet for virtual presentations
Documentation: Notion, Confluence for process documentation
Scheduling: Calendly or scheduling automation tools
Marketing Automation: Basic familiarity with email marketing or sales automation tools

Benefits

Competitive Salary: Based on experience and skills
Remote Work: Fully remote — work from anywhere
Generous PTO: In accordance with company policy
Direct Mentorship: Access to global industry leaders
Learning & Development: Continuous growth resources
Global Networking: Work with international teams
Health Coverage (Philippines only): HMO after 3 months (full-time)

Our Recruitment Process

Application
Skills Assessment
Initial Screening
Top-grading Interview
Client Matching
Job Offer
Onboarding

Ready to Join Pearl Talent?

If you're a driven professional ready to work with exceptional founders building the next generation of world-class companies, we'd love to meet you. Apply now to unlock opportunities where your growth, impact, and success are our top priorities.

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