Department: Operations

Work Arrangement: Remote

Job Type: Independent Contractor, Full Time

Work Schedule: US Time Zone (candidate expected to be flexible with the client's preference)

Locations: Philippines, LATAM, South Africa, Kenya, and other remote regions with excellent English communication skills

About Pearl Talent

Pearl works with the top 1% of candidates from around the world and connects them with the best startups in the US and EU. Our clients have raised over $5B in aggregate and are backed by companies like OpenAI, a16z, and Founders Fund. They're looking for the sharpest, hungriest candidates who they can consistently promote and work with over many years. Candidates we've hired have been flown out to the US and EU to work with their clients, and even promoted to roles that match folks onshore in the US.

Hear why we exist, what we believe in, and who we're building for: WATCH HERE

Why Work with Us?

At Pearl, we're not just another recruiting firm—we connect you with exceptional opportunities to work alongside visionary US and EU founders. Our focus is on placing you in roles where you can grow, be challenged, and build long-term, meaningful careers.

Role Overview

The Business Operations Specialist supports day-to-day execution across systems, processes, and cross-functional workflows. This role focuses on operational coordination, data accuracy, project support, and process improvement to keep teams aligned and moving efficiently.

You will work closely with multiple functions to maintain clean systems, track performance, and streamline workflows. This role is ideal for highly organized professionals who enjoy bringing structure to fast-moving environments and supporting execution at scale.

Your Impact

Your work ensures teams operate with clarity, consistency, and reliable data. By improving workflows and maintaining operational hygiene, you help reduce friction and enable faster decision-making. Your contributions strengthen execution and scalability across the organization.

Core Responsibilities

Operations Systems & Data Support — 30%

Maintain accuracy and organization across operational systems
Support CRM, project management, and internal tools
Perform data cleanup, validation, and documentation
Ensure consistent system usage and process adherence

Reporting & Performance Tracking — 25%

Track key operational and business metrics
Maintain dashboards and recurring reports
Support leadership with data insights and summaries
Identify trends and areas for operational improvement

Project & Workflow Coordination — 20%

Support cross-functional projects and initiatives
Track tasks, timelines, and deliverables
Maintain documentation and status updates
Ensure smooth handoffs between teams

Cross-Functional Operations Support — 15%

Coordinate with teams across Sales, Marketing, Ops, and Leadership
Support meetings, follow-ups, and action tracking
Troubleshoot operational questions and system issues
Help standardize workflows and communication

Administrative & Execution Support — 10%

Assist with scheduling, documentation, and coordination
Support leadership with operational follow-through
Handle sensitive information with discretion
Keep priorities organized and visible

Requirements

Must-Haves (Required)

1–2+ years of experience in operations, coordination, or support roles
Strong organizational and execution skills
Comfort working with data, systems, and spreadsheets
Ability to manage multiple priorities simultaneously
Excellent written and verbal English communication
High attention to detail and follow-through
Proven ability to work independently in a remote setup

Nice-to-Haves (Preferred)

Experience supporting cross-functional or startup teams
Exposure to process improvement or documentation
Background in sales ops, rev ops, or project coordination
Experience supporting leadership or executives

Tools Proficiency

Must-Haves (Required)

Spreadsheets: Google Sheets or Microsoft Excel
Communication: Gmail/Outlook, Slack, Zoom, Microsoft Teams
Google Workspace: Docs, Sheets, Slides, Drive
Experience with at least one CRM or project management tool

Nice-to-Haves (Preferred)

CRM: HubSpot, Salesforce, Pipedrive
Project Management: Notion, Asana, Jira, ClickUp, Monday.com
Automation: Zapier, Make (Integromat)
Analytics & Reporting tools
Documentation tools (Notion, Confluence)

Benefits

Competitive Salary: Based on experience and skills
Remote Work: Fully remote — work from anywhere
Generous PTO: In accordance with company policy
Direct Mentorship: Access to global industry leaders
Learning & Development: Continuous growth resources
Global Networking: Work with international teams
Health Coverage (Philippines only): HMO after 3 months (full-time)

Our Recruitment Process

Application
Skills Assessment
Initial Screening
Top-grading Interview
Client Matching
Job Offer
Onboarding

Ready to Join Pearl Talent?

Build a long-term remote career supporting execution, systems, and operational excellence. Join Pearl Talent and grow by owning workflows, improving clarity, and enabling teams to perform at their best.

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