Work Arrangement: Fully Remote – EST working hours
Job Type: Independent Contractor, Full-time
Work Schedule: US time zone coverage required (EST daytime hours) (8:00 AM – 5:00 PM EST)

Locations:

LATAM: Mexico City (Mexico), Bogotá (Colombia), Buenos Aires (Argentina), Metro Manila (Philippines), Central Visayas (Philippines), Central Visayas (Philippines)

About Pearl Talent

Pearl works with the top 1% of candidates from around the world and connects them with the best startups in the US and EU. Our clients have raised over $5B in aggregate and are backed by companies like OpenAI, a16z, and Founders Fund. They’re looking for the sharpest, hungriest candidates who they can consistently promote and work with over many years. Candidates we’ve hired have been flown out to the US and EU to work with their clients, and even promoted to roles that match folks onshore in the US.

Hear why we exist, what we believe in, and who we’re building for: WATCH HERE

Why Work with Us?
At Pearl, we’re not just another recruiting firm—we connect you with exceptional opportunities to work alongside visionary US and EU founders. Our focus is on placing you in roles where you can grow, be challenged, and build long-term, meaningful careers.

About the Company

Our client is a non-medical homecare services provider operating within the healthcare and homecare services industry. The organization focuses on delivering compassionate, reliable support to individuals who wish to age in place while maintaining dignity, independence, and continuity of care. The company works closely with both clients and caregivers to ensure consistent service quality and operational excellence.

Role Overview

The Homecare Scheduler plays a critical operational role responsible for coordinating caregiver schedules and ensuring uninterrupted care delivery. This position exists to balance client care plans, caregiver availability, and business requirements in a fast-paced healthcare environment. The role is execution-heavy and highly detail-oriented, requiring calm decision-making under pressure. You will work cross-functionally with caregivers, clients, and internal teams to resolve scheduling challenges and maintain accurate operational records. This role is well-suited for someone who is organized, empathetic, and thrives in high-volume, time-sensitive environments..

Your Impact:

You will directly support continuity of care by ensuring clients are consistently matched with qualified caregivers. Your work will reduce missed shifts, scheduling gaps, and last-minute disruptions. You will contribute to accurate billing and payroll processes through precise schedule and timesheet management. By maintaining organized records and resolving conflicts efficiently, you will help improve client satisfaction, caregiver retention, and overall operational efficiency.

Core Responsibilities

Scheduling & Care Coordination – 70%

Independently manage caregiver schedules aligned with client care plans, preferences, and coverage needs
Match caregivers to clients based on skills, experience, and compatibility, including complex care requirements
Monitor and adjust schedules to address emergencies, call-outs, and coverage gaps
Communicate schedule updates clearly and promptly to caregivers and clients
Serve as the primary point of contact for caregiver availability, assignments, and concerns
Address client inquiries related to scheduling and continuity of care
Maintain accurate scheduling records within scheduling software systems
Resolve scheduling conflicts, caregiver issues, and client complaints in a timely manner

Timesheet, Billing & Reporting Support – 20%

Verify caregiver shifts, timesheets, and service codes for payroll and billing accuracy
Cross-check pay rates and bill rates against client contracts
Generate and review reports related to schedule adherence and caregiver utilization
Maintain backup schedule reports to support business continuity

Bookkeeping & Financial Operations – 10%

Maintain accurate accounting records using bookkeeping systems
Support accounts payable and vendor setup
Assist with payroll processing and client invoicing
Audit and reconcile financial records to ensure accuracy

Requirements

Must-Haves (Required)

1–2+ years of experience in scheduling or coordination roles
At least 1 year of experience in the healthcare or homecare industry
Hands-on experience using scheduling software
Ability to manage schedules supporting up to 75 clients and approximately 300 service hours
Strong organizational and time-management skills
Excellent written and verbal English communication skills
Experience with bookkeeping fundamentals, including QuickBooks
Familiarity with invoicing and P&L-related processes
Ability to remain calm and effective in high-pressure, fast-paced environments

Nice-to-Haves (Preferred)

Prior experience in homecare, senior care, or healthcare settings
Familiarity with HIPAA compliance and caregiver credentialing processes
Bilingual in English and Spanish

Tools Proficiency

Must-Haves (Required):

ClearCare, WellSky, AxisCare, QuickBooks Online, Microsoft Excel, Microsoft Word, Microsoft Outlook, Microsoft PowerPoint, Google Docs, Google Sheets, Google Workspace, Email, Phone, Slack, Microsoft Teams, EHR systems

Nice-to-Haves (Preferred):

CRM systems, reporting tools, automation tools

Benefits

Competitive Salary: Based on experience and skills

Remote Work: Fully remote—work from anywhere
Performance Bonus: Based on data accuracy, reporting timeliness, and overall sales efficiency
Team Incentives: Recognition for maintaining 100% CRM hygiene and on-time reporting
Generous PTO: In accordance with company policy
Health Coverage for PH-based talents: HMO coverage after 3 months for full-time employees
Direct Mentorship: Guidance from international industry experts
Learning & Development: Ongoing access to resources for professional growth
Global Networking: Connect with professionals worldwide

Our Recruitment Process

Application
Screening
Skills Assessment
Top-grading Interview
Client Interview
Job Offer
Client Onboarding

Ready to Join Us?

If this role aligns with your skills and goals, apply now to take the next step in your journey with Pearl.

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