Remote - Processing Team Lead

About World Business Lenders (www.wbl.com)

World Business Lenders (WBL) is proud to offer short-term, real estate-backed commercial loans to a diverse range of small and medium-sized businesses across the United States, especially those who may find it challenging to secure traditional financing.

Typically, the work schedule is from 9:00am to 6:00pm Eastern Time, Monday through Friday, though there might be times when additional hours are needed to meet business demands.

We’re looking for someone with strong communication skills in English, both spoken and written.

• Please note that all resumes should be submitted in English.

Key Responsibilities:

• Oversee the processing of commercial loan applications from submission through completion, ensuring accuracy, completeness, and timely turnaround.
• Review supporting documents including bank statements, corporate documents, and other financial records to validate completeness and consistency.
• Verify collateral-related requirements, including homeowners/property insurance (HOI) where applicable.
• Conduct initial file reviews to ensure alignment with internal lending guidelines and requirements.
• Coordinate with merchants, brokers, and internal teams to obtain missing information and resolve documentation issues.
• Lead and support a team of loan processors by assigning tasks, monitoring workflow, and ensuring SLA compliance.
• Perform quality checks on processed files to ensure accuracy and adherence to company standards.
• Escalate complex, high-risk, or incomplete applications to underwriting or management as needed.
• Maintain accurate records of all processing activities within internal systems.
• Support process improvements by identifying inefficiencies and recommending workflow enhancements.
• Ensure adherence to company policies, operational procedures, and applicable regulatory requirements.

Requirements

Required Education:

• Bachelor’s degree in Finance, Business, or a related field preferred, or equivalent relevant experience.

Required Experience:

• Minimum 5 years of experience in loan processing, credit operations, or financial services.
• Solid understanding of loan documentation, including bank statements, corporate documents, and collateral requirements.
• Familiarity with insurance verification (HOI / property insurance) and basic file review processes.
• Proven ability to support or lead team-based processing workflows.

Preferred Background / Industry Experience:

• Strong experience in commercial loan processing or related lending operations preferred.

Key Soft Skills:

• Strong attention to detail, accuracy, and ability to meet tight deadlines;
• Excellent communication skills;
• Strong organizational and time management skills; and
• Problem-solving abilities.

Technical Skills:

• Proficiency in Microsoft Outlook.

Benefits

• Competitive USD Salary
• Enjoy Paid Time Off (PTO)
• Fully Remote Work Opportunity